You must return your order without undue delay and no later than 30 days after your purchase. You are responsible for the direct costs associated with the return. When returning, you are responsible for ensuring that the item is properly packaged and returned in the same condition as received.

If you wish to return your item, please send us an email at

You bear the risk of the item from the time of its delivery until we have received it back.

We do not accept packages sent cash on delivery.


Condition of the item upon return:

You are only liable for any depreciation in the value of the item resulting from handling other than what is necessary to determine the nature, characteristics, and functioning of the item. In other words, you can try the item as if you were trying it in a physical store.

If the item has been tried beyond what is described above, it is considered used. This means that in case of withdrawal from the purchase, you will only receive a partial or no refund of the purchase amount, depending on the commercial value of the item at the time of return. To receive a full refund of the purchase amount, you must therefore test the item without actually using it.